Melissa Skarupa

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Melissa Skarupa

Community Relations Manager, External Affairs

Dartmouth-Hitchcock, Bedford Farms

I feel lucky to do what I do.

Melissa Skarupa

Community Relations Manager, External Affairs

Dartmouth-Hitchcock, Bedford Farms

“I came to Dartmouth-Hitchcock because I admired not only what we accomplish in our hospital and clinics, but also what we do for our surrounding communities. Being able to work with community non-profits and business partners on behalf of Dartmouth-Hitchcock is very fulfilling. I feel lucky to do what I do every day.

We work with organizations in our patients’ communities that help support and contribute to making these communities a better place to live. We also provide our employees the chance to take part in these initiatives, which helps build a culture of compassion. Employees who might not have time to participate in community work, can feel good that Dartmouth-Hitchcock contributes to these important initiatives.”

Karen Scott, BS, RDCS

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Karen Scott, BS, RDCS

Technical Director (IAC) / Clinical Supervisor, Pediatric Cardiology, CHaD

Dartmouth-Hitchcock, Manchester

I’m not afraid to jump in and help where needed.

Karen Scott, BS, RDCS

Technical Director (IAC) / Clinical Supervisor, Pediatric Cardiology, CHaD

Dartmouth-Hitchcock, Manchester

“I provide care and support to our families by making their visits easier. Helping with the little things in someone’s busy day goes a long way, and I’m not afraid to jump in and help where needed.

I wanted to work in Pediatric Cardiology because I get to see babies with heart disease grow up and thrive. I now travel to Grenada every year to help care for people with both congenital heart disease and rheumatic fever. We take part in clinics, teaching and sharing our experience to further the quality of life in a part of the world with no specialty care. I adore the children and families I have met and worked with over time.”

Juliana Read, PhD

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Juliana Read, PhD

Licensed Psychologist, Employee Assistance Program

Dartmouth-Hitchcock, Bedford Farms

I am honored to help colleagues in times of need.

Juliana Read, PhD

Licensed Psychologist, Employee Assistance Program

Dartmouth-Hitchcock, Bedford Farms

“Dartmouth-Hitchcock is a special place to me. Before becoming a psychologist, I was a research coordinator for NCCC. During that time, my mother became ill with cancer, and I had to leave to care for her until her passing. I was so profoundly grateful for the support I received from my supervisor and colleagues that I knew I wanted to return to D-H one day to give back.

Twenty-two years later, it is now my honor to help colleagues during their difficult times. I approach my clients with compassion and hope, knowing we will find the tools they need to heal. It brings me great joy to see people return to their lives feeling healthier, stronger and happier.”

Amy Duhaime

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Amy Duhaime

Administrative Supervisor

Dartmouth-Hitchcock, Manchester

We can all use inspiration from time to time.

Amy Duhaime

Administrative Supervisor

Dartmouth-Hitchcock, Manchester

“I enjoy supporting the leadership team in the Community Group Practice, and I am inspired by their commitment to our staff and patients. Teamwork is part of what makes Dartmouth-Hitchcock such a great place to work. I have been very fortunate to be a part of—and help develop—amazing work teams.

We can all use a little inspiration from time to time. Rolling up our sleeves and jumping in to help someone—and inspiring others do the same—goes a long way at any level of the organization.”

Laura Witham

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Laura Witham

Registration Representative, General Ambulatory Services

Dartmouth-Hitchcock, Lebanon

I try to be a positive support and sounding board.

Laura Witham

Registration Representative, General Ambulatory Services

Dartmouth-Hitchcock, Lebanon

“A former colleague of mine once told me that if I don’t have the answer, I should always reply, ‘I don’t know, but I will find out for you.’ That’s always stayed with me.

I enjoy listening to patients’ stories, and catching up with our regular patients. I always try to be a positive support and sounding board for patients.

Our team of receptionists at Heater Road work very well together as a team. We support each other. If one of us is having a bad day, we help each other out.”

Leigh Smith

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Leigh Smith

EEG Technician Trainee, Neurology

Dartmouth-Hitchcock, Lebanon

I feel grateful to find joy in many areas of my work.

Leigh Smith

EEG Technician Trainee, Neurology

Dartmouth-Hitchcock, Lebanon

“Four years ago, I started working for D-H as a clinical secretary in the Neurology Department supporting the Epilepsy Team. Although I did not have direct patient contact, I was able to make a difference by connecting patients to their providers or coordinating multiple appointments into one day for those patients who have to travel a significant distance.

Thanks to my experience working with the Epilepsy Team, I am now an EEG technician trainee. I have always wanted a challenging career where I could work with patients directly, and now I have that. I feel very fortunate that D-H has opened doors for me both professionally and personally and am grateful to find joy in many areas of my work.”

Stacey S.

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Stacey S.

Senior Clinical Secretary, Headache Clinic, Neurology

Dartmouth-Hitchcock, Lebanon

Compassion goes a long way to brighten someone’s day.

Stacey S.

Senior Clinical Secretary, Headache Clinic, Neurology

Dartmouth-Hitchcock, Lebanon

“I look forward to interacting with my patients. Each patient is unique and as such, his or her concerns are different. I make sure their needs and concerns are validated, and that I am listening attentively. This calms and relaxes patients, and they feel more comfortable.

I strive always to put myself in each patient’s position. Empathy is essential to effective communication. Knowing that a patient felt heard brings me great joy. Compassion goes a long way to brighten someone’s day. I enjoy the camaraderie among my teammates.

I spread my Jamaican sunshine everywhere I go, and my colleagues appreciate that. They have come to expect that from me.”

Derek Labrie

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Derek Labrie

Supervisor, Food Service

Dartmouth-Hitchcock, Lebanon

I love making visitors feel welcomed.

Derek Labrie

Supervisor, Food Service

Dartmouth-Hitchcock, Lebanon

“I enjoy helping families in need. We encounter people at many points in their lives, whether its customers who are experiencing great elation or grief. I love making visitors feel welcomed. Sometimes just a friendly smile can improve a person’s bad day.

I do my best to promote teamwork in my department. Working together and staying positive is important.”

Darci Blanchard

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Darci Blanchard

Program Coordinator, GME, Internal Medicine

Dartmouth-Hitchcock, Lebanon

I have the privilege of working with amazing people.

Darci Blanchard

Program Coordinator, GME, Internal Medicine

Dartmouth-Hitchcock, Lebanon

“Many things in my work bring me joy, but at the top of my list is my colleagues. I have the privilege of working with the most amazing people! Every day offers a new adventure with my work family.

The work that I do behind the scenes supports our residents to care for patients. I hope that I make a difference in my colleagues’ workday every day –at least that is my goal! I think it is important to highlight the small things that can be easily overlooked—like a smile and a thank you—to brighten someone’s day.”

Sophie Tell, MS, LCMHC

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Sophie Tell, MS, LCMHC

Inpatient Psychiatry

Dartmouth-Hitchcock, Lebanon

I feel joy when I witness a patient’s progress.

Sophie Tell, MS, LCMHC

Inpatient Psychiatry

Dartmouth-Hitchcock, Lebanon

“I feel joy when I witness a patient’s progress from illness to stability. I make a difference in their lives by listening respectfully and introducing them to tools, supports and activities that can help them understand and manage their illness.

During the last couple of years, I have enjoyed the success of integrating evidence-based treatment with creative arts (visual art, writing and music). Our therapy team designs theme weeks around this integration. One example is a mask-making workshop that culminated in a hospital exhibit of the patients’ masks and narratives to go with them. The exhibit was even featured in the local paper.”